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Degraded

Create Mandate Service: Degraded Performance

Aug 19 at 12:36pm CET
Affected services
Create Mandate (PaywithAccount)

Resolved
Aug 19 at 03:29pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

Created
Aug 19 at 12:36pm CET

The service is currently experiencing performance degradation. Our team is actively investigating the problem, which appears to be related to:

Error Code 06: (error:1C800064:Provider routines::bad decrypt).

We are working to restore full performance as quickly as possible. We will provide an update shortly. Thank you for your patience.