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Degraded

Get Balance Service: Degraded Performance

Sep 13, 2025 at 11:04am UTC
Affected services
Get Balance (PaywithAccount)

Resolved
Sep 14, 2025 at 11:00am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

Created
Sep 13, 2025 at 11:04am UTC

The service is currently experiencing performance degradation. Our team is actively investigating the problem, which appears to be related to:

Error Code 06: (Unable to process request, please try again).

We are working to restore full performance as quickly as possible. We will provide an update shortly. Thank you for your patience.