Back to overview
Resolved

Get Balance Service: Degraded Performance

Oct 8, 2025 at 11:05am UTC

Resolved
Oct 8, 2025 at 11:38am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

Created
Oct 8, 2025 at 11:05am UTC

The service is currently experiencing performance degradation. Our team is actively investigating the problem, which appears to be related to:

Error Code 06: (Timeout waiting for response from destination).

We are working to restore full performance as quickly as possible. We will provide an update shortly. Thank you for your patience.