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Degraded
Get Balance Service: Degraded Performance
Nov 28, 2025 at 07:07pm UTC
Affected services
Get Balance (PaywithAccount)
Resolved
Nov 29, 2025 at 07:00am UTC
Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.
Affected services
Created
Nov 28, 2025 at 07:07pm UTC
The service is currently experiencing performance degradation. Our team is actively investigating the problem, which appears to be related to:
Error Code 06: (Could not fetch account balance. The NIBSS direct debit service may be temporarily offline. Please try again later.).
We are working to restore full performance as quickly as possible. We will provide an update shortly. Thank you for your patience.
Affected services