Back to overview
Resolved

Collect Service: Degraded Performance

Mar 20, 2026 at 4:05pm UTC
Affected services
Collect (PaywithAccount)

Resolved
Mar 23, 2026 at 2:31pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

Created
Mar 20, 2026 at 4:05pm UTC

The service is currently experiencing performance degradation. Our team is actively investigating the problem, which appears to be related to:

Error Code 01: (Status unknown, please wait for settlement report).

We are working to restore full performance as quickly as possible. We will provide an update shortly. Thank you for your patience.