Back to overview
Downtime

Collect Service: Degraded Performance

Apr 10, 2026 at 12:18pm UTC
Affected services
Collect (PaywithAccount)

Resolved
Apr 10, 2026 at 11:17pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

Created
Apr 10, 2026 at 12:18pm UTC

The service is currently experiencing performance degradation. Our team is actively investigating the problem, which appears to be related to:

Error Code 04: (Unable to processs transaction).

We are working to restore full performance as quickly as possible. We will provide an update shortly. Thank you for your patience.