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Downtime

Get Balance Service: Degraded Performance

Apr 12, 2026 at 11:31am UTC
Affected services
Get Balance (PaywithAccount)

Resolved
Apr 12, 2026 at 1:00pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

Created
Apr 12, 2026 at 11:31am UTC

The service is currently experiencing performance degradation. Our team is actively investigating the problem, which appears to be related to:

Error Code 06: (Format error).

We are working to restore full performance as quickly as possible. We will provide an update shortly. Thank you for your patience.