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Resolved
Get Balance Service: Degraded Performance
May 11, 2026 at 11:16am UTC
Resolved
May 11, 2026 at 11:33am UTC
Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.
Affected services
Created
May 11, 2026 at 11:16am UTC
The service is currently experiencing performance degradation. Our team is actively investigating the problem, which appears to be related to:
Error Code 06: (Beneficiary Bank not available).
We are working to restore full performance as quickly as possible. We will provide an update shortly. Thank you for your patience.
Affected services