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Resolved
Collect Service: Degraded Performance
May 17, 2026 at 12:00am UTC
Affected services
Collect (PaywithAccount)
Resolved
May 17, 2026 at 8:50am UTC
Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.
Affected services
Created
May 17, 2026 at 12:00am UTC
The service is currently experiencing performance degradation. Our team is actively investigating the problem, which appears to be related to:
Error Code 06: (Dormant Account).
We are working to restore full performance as quickly as possible. We will provide an update shortly. Thank you for your patience.
Affected services