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Resolved

Create Mandate Service: Degraded Gateway Performance

May 21, 2026 at 9:41pm UTC
Affected services
Create Mandate (PaywithAccount)

Resolved
May 22, 2026 at 11:34am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

Created
May 21, 2026 at 9:41pm UTC

The service is currently experiencing performance degradation. Our team is actively investigating the problem, which appears to be related to:

Error Code 01: (Server error).

We are working to restore full performance as quickly as possible. We will provide an update shortly. Thank you for your patience.