Previous incidents

September 2026
Sep 07, 2026
1 incident

Collect Service: Degraded Gateway Performance

Resolved

Resolved Sep 7, 2026 at 3:28am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Sep 03, 2026
1 incident

Collect Service: Degraded Performance

Resolved

Resolved Sep 3, 2026 at 7:31am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Sep 02, 2026
5 incidents

Lookup Account Max Service: Degraded Gateway Performance

Resolved

Resolved Sep 3, 2026 at 8:05am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Degraded Performance

Resolved

Resolved Sep 2, 2026 at 7:05pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Lookup Account Max Service: Degraded Gateway Performance

Resolved

Resolved Sep 2, 2026 at 1:15pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Degraded Performance

Resolved

Resolved Sep 2, 2026 at 12:06pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Degraded Performance

Resolved

Resolved Sep 2, 2026 at 7:24am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Sep 01, 2026
6 incidents

Collect Service: Degraded Performance

Resolved

Resolved Sep 2, 2026 at 2:04am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Degraded Performance

Resolved

Resolved Sep 1, 2026 at 4:02pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Lookup Account Max Service: Degraded Gateway Performance

Resolved

Resolved Sep 1, 2026 at 3:06pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Create Mandate Service: Degraded Gateway Performance

Resolved

Resolved Sep 1, 2026 at 2:56pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Lookup Account Max Service: Degraded Gateway Performance

Resolved

Resolved Sep 1, 2026 at 1:02pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Lookup Account Max Service: Degraded Gateway Performance

Resolved

Resolved Sep 1, 2026 at 10:40am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

August 2026
Aug 31, 2026
1 incident

Collect Service: Degraded Performance

Resolved

Resolved Sep 1, 2026 at 6:11am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Aug 29, 2026
1 incident

Lookup Account Max Service: Degraded Gateway Performance

Resolved

Resolved Aug 29, 2026 at 1:18pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Aug 28, 2026
2 incidents

Collect Service: Degraded Performance

Resolved

Resolved Aug 31, 2026 at 7:02pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Degraded Performance

Resolved

Resolved Aug 28, 2026 at 5:27am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Aug 27, 2026
1 incident

Collect Service: Degraded Performance

Resolved

Resolved Aug 28, 2026 at 12:48am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Aug 26, 2026
3 incidents

Lookup Account Max Service: Degraded Performance

Resolved

Resolved Aug 28, 2026 at 6:35pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Lookup Account Max Service: Degraded Performance

Resolved

Resolved Aug 26, 2026 at 1:26pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Lookup Account Max Service: Degraded Performance

Resolved

Resolved Aug 26, 2026 at 11:07am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Aug 24, 2026
2 incidents

Collect Service: Degraded Performance

Resolved

Resolved Aug 25, 2026 at 7:34am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Degraded Performance

Resolved

Resolved Aug 24, 2026 at 1:56pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Aug 23, 2026
2 incidents

Collect Service: Degraded Performance

Resolved

Resolved Aug 24, 2026 at 8:00am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Degraded Performance

Resolved

Resolved Aug 23, 2026 at 3:24pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Aug 20, 2026
1 incident

Lookup Account Max Service: Degraded Gateway Performance

Resolved

Resolved Aug 20, 2026 at 4:55pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Aug 19, 2026
3 incidents

Lookup Account Max Service: Degraded Gateway Performance

Resolved

Resolved Aug 19, 2026 at 5:19pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Create Mandate Service: Degraded Gateway Performance

Resolved

Resolved Aug 19, 2026 at 4:00pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Lookup Account Max Service: Degraded Gateway Performance

Resolved

Resolved Aug 19, 2026 at 3:06pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Aug 07, 2026
1 incident

Create Mandate Service: Degraded Gateway Performance

Resolved

Resolved Aug 7, 2026 at 3:15pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Aug 05, 2026
2 incidents

Lookup Account Max Service: Degraded Performance

Resolved

Resolved Aug 6, 2026 at 10:39am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Create Mandate Service: Degraded Gateway Performance

Resolved

Resolved Aug 5, 2026 at 2:30am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

July 2026
Jul 18, 2026
1 incident

Lookup Account Max Service: Degraded Performance

Resolved

Resolved Jul 23, 2026 at 11:17am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Jul 07, 2026
1 incident

Collect Service: Degraded Performance

Resolved

Resolved Jul 7, 2026 at 11:48am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Jul 06, 2026
1 incident

Lookup Account Max Service: Degraded Performance

Resolved

Resolved Jul 6, 2026 at 5:20pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Jul 05, 2026
2 incidents

Collect Service: Degraded Performance

Resolved

Resolved Jul 5, 2026 at 7:01pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Degraded Performance

Resolved

Resolved Jul 5, 2026 at 5:00pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Jul 04, 2026
1 incident

Collect Service: Degraded Performance

Resolved

Resolved Jul 4, 2026 at 12:27pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Jul 03, 2026
4 incidents

Get Balance Service: Degraded Performance

Resolved

Resolved Jul 3, 2026 at 9:30am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Get Balance Service: Degraded Performance

Resolved

Resolved Jul 3, 2026 at 8:37am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Get Balance Service: Degraded Performance

Resolved

Resolved Jul 3, 2026 at 7:21am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Get Balance Service: Degraded Performance

Resolved

Resolved Jul 2, 2026 at 11:53pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Jul 02, 2026
7 incidents

Get Balance Service: Degraded Performance

Resolved

Resolved Jul 2, 2026 at 9:39pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Get Balance Service: Degraded Performance

Resolved

Resolved Jul 2, 2026 at 9:01pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Get Balance Service: Degraded Performance

Resolved

Resolved Jul 2, 2026 at 3:39pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Get Balance Service: Degraded Performance

Resolved

Resolved Jul 2, 2026 at 1:16pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Get Balance Service: Degraded Performance

Resolved

Resolved Jul 2, 2026 at 9:36am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Get Balance Service: Degraded Performance

Resolved

Resolved Jul 2, 2026 at 8:35am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Get Balance Service: Degraded Performance

Resolved

Resolved Jul 2, 2026 at 7:21am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Jul 01, 2026
9 incidents

Get Balance Service: Degraded Performance

Resolved

Resolved Jul 1, 2026 at 9:52pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Get Balance Service: Degraded Performance

Resolved

Resolved Jul 1, 2026 at 9:11pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Get Balance Service: Degraded Performance

Resolved

Resolved Jul 1, 2026 at 7:24pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Get Balance Service: Degraded Performance

Resolved

Resolved Jul 1, 2026 at 3:11pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Get Balance Service: Degraded Performance

Resolved

Resolved Jul 1, 2026 at 12:47pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Degraded Performance

Resolved

Resolved Jul 1, 2026 at 12:30pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Get Balance Service: Degraded Performance

Resolved

Resolved Jul 1, 2026 at 10:05am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Get Balance Service: Degraded Performance

Resolved

Resolved Jul 1, 2026 at 8:53am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Get Balance Service: Degraded Performance

Resolved

Resolved Jul 1, 2026 at 7:24am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update