Previous incidents

September 2025
Sep 27, 2025
2 incidents

Get Balance Service: Degraded Performance

Degraded

Resolved Sep 28, 2025 at 11:00am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Get Balance Service: Degraded Performance

Degraded

Resolved Sep 27, 2025 at 11:03am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Sep 24, 2025
1 incident

Get Balance Service: Degraded Gateway Performance

Degraded

Resolved Sep 24, 2025 at 10:57am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Sep 23, 2025
2 incidents

Collect Service: Degraded Performance

Degraded

Resolved Sep 23, 2025 at 08:15pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Get Balance Service: Degraded Gateway Performance

Degraded

Resolved Sep 23, 2025 at 03:40pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Sep 22, 2025
1 incident

Get Balance Service: Degraded Performance

Degraded

Resolved Sep 23, 2025 at 08:14am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Sep 21, 2025
3 incidents

Create Mandate Service: Degraded Gateway Performance

Degraded

Resolved Sep 23, 2025 at 10:25am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Get Balance Service: Degraded Gateway Performance

Degraded

Resolved Sep 22, 2025 at 11:00am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Create Mandate Service: Degraded Gateway Performance

Degraded

Resolved Sep 21, 2025 at 02:19pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Sep 20, 2025
7 incidents

Get Balance Service: Degraded Performance

Degraded

Resolved Sep 21, 2025 at 11:00am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Create Mandate Service: Degraded Gateway Performance

Degraded

Resolved Sep 21, 2025 at 03:54am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Create Mandate Service: Degraded Gateway Performance

Degraded

Resolved Sep 20, 2025 at 06:08pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Create Mandate Service: Degraded Gateway Performance

Degraded

Resolved Sep 20, 2025 at 10:46am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Create Mandate Service: Degraded Gateway Performance

Degraded

Resolved Sep 20, 2025 at 08:42am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Create Mandate Service: Degraded Gateway Performance

Degraded

Resolved Sep 20, 2025 at 06:35am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Create Mandate Service: Degraded Gateway Performance

Degraded

Resolved Sep 20, 2025 at 02:34am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Sep 19, 2025
4 incidents

Get Balance Service: Degraded Gateway Performance

Degraded

Resolved Sep 20, 2025 at 11:00am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Create Mandate Service: Degraded Gateway Performance

Degraded

Resolved Sep 19, 2025 at 07:35pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Create Mandate Service: Degraded Gateway Performance

Degraded

Resolved Sep 19, 2025 at 12:22pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Get Balance Service: Degraded Performance

Degraded

Resolved Sep 19, 2025 at 08:19am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Sep 18, 2025
1 incident

Get Balance Service: Degraded Performance

Degraded

Resolved Sep 18, 2025 at 01:57pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Sep 17, 2025
3 incidents

Get Balance Service: Degraded Gateway Performance

Degraded

Resolved Sep 17, 2025 at 03:46pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Get Balance Service: Degraded Performance

Degraded

Resolved Sep 17, 2025 at 11:19am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Get Balance Service: Degraded Performance

Degraded

Resolved Sep 17, 2025 at 10:49am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Sep 16, 2025
3 incidents

Get Balance Service: Degraded Performance

Degraded

Resolved Sep 16, 2025 at 01:54pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Create Mandate Service: Degraded Gateway Performance

Degraded

Resolved Sep 16, 2025 at 12:52pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Get Balance Service: Degraded Performance

Degraded

Resolved Sep 16, 2025 at 11:25am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Sep 15, 2025
5 incidents

Get Balance Service: Degraded Performance

Degraded

Resolved Sep 16, 2025 at 08:15am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Create Mandate Service: Degraded Gateway Performance

Degraded

Resolved Sep 15, 2025 at 03:02pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Get Balance Service: Degraded Performance

Degraded

Resolved Sep 15, 2025 at 12:58pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Get Balance Service: Degraded Performance

Degraded

Resolved Sep 15, 2025 at 09:53am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Create Mandate Service: Degraded Gateway Performance

Degraded

Resolved Sep 15, 2025 at 04:02am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Sep 14, 2025
3 incidents

Get Balance Service: Degraded Performance

Degraded

Resolved Sep 15, 2025 at 08:35am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Create Mandate Service: Degraded Gateway Performance

Degraded

Resolved Sep 14, 2025 at 09:33pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Create Mandate Service: Degraded Gateway Performance

Degraded

Resolved Sep 14, 2025 at 07:32pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Sep 13, 2025
6 incidents

Create Mandate Service: Degraded Gateway Performance

Degraded

Resolved Sep 14, 2025 at 05:32pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Get Balance Service: Degraded Performance

Degraded

Resolved Sep 14, 2025 at 11:00am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Create Mandate Service: Degraded Gateway Performance

Degraded

Resolved Sep 13, 2025 at 02:13pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Create Mandate Service: Degraded Gateway Performance

Degraded

Resolved Sep 13, 2025 at 11:56am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Create Mandate Service: Degraded Gateway Performance

Degraded

Resolved Sep 13, 2025 at 10:08am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Create Mandate Service: Degraded Gateway Performance

Degraded

Resolved Sep 13, 2025 at 08:05am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Sep 12, 2025
2 incidents

Create Mandate Service: Degraded Gateway Performance

Degraded

Resolved Sep 12, 2025 at 07:50pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Create Mandate Service: Degraded Gateway Performance

Degraded

Resolved Sep 12, 2025 at 03:47pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Sep 11, 2025
1 incident

Get Balance Service: Degraded Performance

Degraded

Resolved Sep 11, 2025 at 03:09pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Sep 10, 2025
6 incidents

Create Mandate Service: Degraded Gateway Performance

Degraded

Resolved Sep 10, 2025 at 11:29am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Get Balance Service: Degraded Performance

Degraded

Resolved Sep 10, 2025 at 11:20am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Get Balance Service: Degraded Performance

Degraded

Resolved Sep 10, 2025 at 10:41am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Get Balance Service: Degraded Gateway Performance

Degraded

Resolved Sep 10, 2025 at 09:48am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Create Mandate Service: Degraded Gateway Performance

Degraded

Resolved Sep 10, 2025 at 09:23am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Get Balance Service: Degraded Performance

Degraded

Resolved Sep 10, 2025 at 09:07am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Sep 09, 2025
2 incidents

Get Balance Service: Degraded Performance

Degraded

Resolved Sep 09, 2025 at 02:39pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Get Balance Service: Degraded Performance

Degraded

Resolved Sep 09, 2025 at 09:35am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Sep 08, 2025
2 incidents

Get Balance Service: Degraded Gateway Performance

Degraded

Resolved Sep 08, 2025 at 02:06pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Get Balance Service: Degraded Performance

Degraded

Resolved Sep 08, 2025 at 11:14am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Sep 05, 2025
4 incidents

Get Balance Service: Degraded Performance

Degraded

Resolved Sep 05, 2025 at 07:41pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Get Balance Service: Degraded Performance

Degraded

Resolved Sep 05, 2025 at 12:36pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Get Balance Service: Degraded Performance

Degraded

Resolved Sep 05, 2025 at 12:02pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Get Balance Service: Degraded Performance

Degraded

Resolved Sep 05, 2025 at 11:23am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Sep 04, 2025
2 incidents

Get Balance Service: Degraded Performance

Degraded

Resolved Sep 04, 2025 at 08:29pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Get Balance Service: Degraded Performance

Degraded

Resolved Sep 04, 2025 at 01:39pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Sep 03, 2025
3 incidents

Get Balance Service: Degraded Performance

Degraded

Resolved Sep 03, 2025 at 12:40pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Get Balance Service: Degraded Performance

Degraded

Resolved Sep 03, 2025 at 10:39am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Get Balance Service: Degraded Performance

Degraded

Resolved Sep 03, 2025 at 08:59am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Sep 02, 2025
2 incidents

Get Balance Service: Degraded Performance

Degraded

Resolved Sep 02, 2025 at 01:51pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Get Balance Service: Degraded Performance

Degraded

Resolved Sep 02, 2025 at 12:37pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Sep 01, 2025
6 incidents

Get Balance Service: Degraded Performance

Degraded

Resolved Sep 01, 2025 at 02:39pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Get Balance Service: Degraded Performance

Degraded

Resolved Sep 01, 2025 at 01:28pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Get Balance Service: Degraded Performance

Degraded

Resolved Sep 01, 2025 at 01:05pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Get Balance Service: Degraded Performance

Degraded

Resolved Sep 01, 2025 at 10:08am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Get Balance Service: Degraded Performance

Degraded

Resolved Sep 01, 2025 at 09:42am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Get Balance Service: Degraded Performance

Degraded

Resolved Sep 01, 2025 at 08:43am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

August 2025
Aug 31, 2025
1 incident

Get Balance Service: Degraded Performance

Degraded

Resolved Aug 31, 2025 at 06:25pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Aug 29, 2025
3 incidents

Get Balance Service: Degraded Performance

Degraded

Resolved Aug 29, 2025 at 01:04pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Get Balance Service: Degraded Performance

Degraded

Resolved Aug 29, 2025 at 10:25am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Get Balance Service: Degraded Performance

Degraded

Resolved Aug 29, 2025 at 08:45am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Aug 28, 2025
3 incidents

Collect Service: Degraded Performance

Degraded

Resolved Aug 28, 2025 at 02:29pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Get Balance Service: Degraded Performance

Degraded

Resolved Aug 28, 2025 at 01:51pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Degraded Performance

Degraded

Resolved Aug 28, 2025 at 11:36am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Aug 27, 2025
3 incidents

Collect Service: Degraded Performance

Degraded

Resolved Aug 27, 2025 at 06:41pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Degraded Performance

Degraded

Resolved Aug 27, 2025 at 02:45pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Get Balance Service: Degraded Performance

Degraded

Resolved Aug 27, 2025 at 01:53pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Aug 26, 2025
2 incidents

Create Mandate Service: Degraded Performance

Degraded

Resolved Aug 27, 2025 at 09:02am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Degraded Performance

Degraded

Resolved Aug 27, 2025 at 04:36am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Aug 23, 2025
2 incidents

Collect Service: Degraded Performance

Degraded

Resolved Aug 26, 2025 at 09:39am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Create Mandate Service: Degraded Performance

Degraded

Resolved Aug 25, 2025 at 11:58am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Aug 22, 2025
4 incidents

Get Balance Service: Degraded Performance

Degraded

Resolved Aug 27, 2025 at 08:35am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Degraded Performance

Degraded

Resolved Aug 22, 2025 at 10:00pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Degraded Performance

Degraded

Resolved Aug 22, 2025 at 07:00pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Degraded Performance

Degraded

Resolved Aug 22, 2025 at 01:23pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Aug 21, 2025
1 incident

Collect Service: Degraded Performance

Degraded

Resolved Aug 21, 2025 at 06:02pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Aug 20, 2025
2 incidents

Lookup Account Max Service: Degraded Performance

Degraded

Resolved Nov 20, 2025 at 02:51pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Degraded Performance

Degraded

Resolved Aug 21, 2025 at 08:49am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Aug 19, 2025
3 incidents

Lookup Account Max Service: Degraded Performance

Degraded

Resolved Aug 20, 2025 at 09:13am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Degraded Performance

Degraded

Resolved Aug 20, 2025 at 08:26am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Create Mandate Service: Degraded Performance

Degraded

Resolved Aug 19, 2025 at 02:29pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Aug 18, 2025
1 incident

Get Balance Service: Degraded Performance

Degraded

Resolved Aug 21, 2025 at 06:02pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update