Previous incidents

September 2025
Sep 27, 2025
2 incidents

Get Balance Service: Degraded Performance

Degraded

Resolved Sep 28 at 12:00pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Get Balance Service: Degraded Performance

Degraded

Resolved Sep 27 at 12:03pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Sep 24, 2025
1 incident

Get Balance Service: Degraded Gateway Performance

Degraded

Resolved Sep 24 at 11:57am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Sep 23, 2025
2 incidents

Collect Service: Degraded Performance

Degraded

Resolved Sep 23 at 09:15pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Get Balance Service: Degraded Gateway Performance

Degraded

Resolved Sep 23 at 04:40pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Sep 22, 2025
1 incident

Get Balance Service: Degraded Performance

Degraded

Resolved Sep 23 at 09:14am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Sep 21, 2025
3 incidents

Create Mandate Service: Degraded Gateway Performance

Degraded

Resolved Sep 23 at 11:25am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Get Balance Service: Degraded Gateway Performance

Degraded

Resolved Sep 22 at 12:00pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Create Mandate Service: Degraded Gateway Performance

Degraded

Resolved Sep 21 at 03:19pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Sep 20, 2025
7 incidents

Get Balance Service: Degraded Performance

Degraded

Resolved Sep 21 at 12:00pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Create Mandate Service: Degraded Gateway Performance

Degraded

Resolved Sep 21 at 04:54am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Create Mandate Service: Degraded Gateway Performance

Degraded

Resolved Sep 20 at 07:08pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Create Mandate Service: Degraded Gateway Performance

Degraded

Resolved Sep 20 at 11:46am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Create Mandate Service: Degraded Gateway Performance

Degraded

Resolved Sep 20 at 09:42am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Create Mandate Service: Degraded Gateway Performance

Degraded

Resolved Sep 20 at 07:35am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Create Mandate Service: Degraded Gateway Performance

Degraded

Resolved Sep 20 at 03:34am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Sep 19, 2025
4 incidents

Get Balance Service: Degraded Gateway Performance

Degraded

Resolved Sep 20 at 12:00pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Create Mandate Service: Degraded Gateway Performance

Degraded

Resolved Sep 19 at 08:35pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Create Mandate Service: Degraded Gateway Performance

Degraded

Resolved Sep 19 at 01:22pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Get Balance Service: Degraded Performance

Degraded

Resolved Sep 19 at 09:19am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Sep 18, 2025
1 incident

Get Balance Service: Degraded Performance

Degraded

Resolved Sep 18 at 02:57pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Sep 17, 2025
3 incidents

Get Balance Service: Degraded Gateway Performance

Degraded

Resolved Sep 17 at 04:46pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Get Balance Service: Degraded Performance

Degraded

Resolved Sep 17 at 12:19pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Get Balance Service: Degraded Performance

Degraded

Resolved Sep 17 at 11:49am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Sep 16, 2025
3 incidents

Get Balance Service: Degraded Performance

Degraded

Resolved Sep 16 at 02:54pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Create Mandate Service: Degraded Gateway Performance

Degraded

Resolved Sep 16 at 01:52pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Get Balance Service: Degraded Performance

Degraded

Resolved Sep 16 at 12:25pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Sep 15, 2025
5 incidents

Get Balance Service: Degraded Performance

Degraded

Resolved Sep 16 at 09:15am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Create Mandate Service: Degraded Gateway Performance

Degraded

Resolved Sep 15 at 04:02pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Get Balance Service: Degraded Performance

Degraded

Resolved Sep 15 at 01:58pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Get Balance Service: Degraded Performance

Degraded

Resolved Sep 15 at 10:53am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Create Mandate Service: Degraded Gateway Performance

Degraded

Resolved Sep 15 at 05:02am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Sep 14, 2025
3 incidents

Get Balance Service: Degraded Performance

Degraded

Resolved Sep 15 at 09:35am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Create Mandate Service: Degraded Gateway Performance

Degraded

Resolved Sep 14 at 10:33pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Create Mandate Service: Degraded Gateway Performance

Degraded

Resolved Sep 14 at 08:32pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Sep 13, 2025
6 incidents

Create Mandate Service: Degraded Gateway Performance

Degraded

Resolved Sep 14 at 06:32pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Get Balance Service: Degraded Performance

Degraded

Resolved Sep 14 at 12:00pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Create Mandate Service: Degraded Gateway Performance

Degraded

Resolved Sep 13 at 03:13pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Create Mandate Service: Degraded Gateway Performance

Degraded

Resolved Sep 13 at 12:56pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Create Mandate Service: Degraded Gateway Performance

Degraded

Resolved Sep 13 at 11:08am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Create Mandate Service: Degraded Gateway Performance

Degraded

Resolved Sep 13 at 09:05am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Sep 12, 2025
2 incidents

Create Mandate Service: Degraded Gateway Performance

Degraded

Resolved Sep 12 at 08:50pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Create Mandate Service: Degraded Gateway Performance

Degraded

Resolved Sep 12 at 04:47pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Sep 11, 2025
1 incident

Get Balance Service: Degraded Performance

Degraded

Resolved Sep 11 at 04:09pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Sep 10, 2025
6 incidents

Create Mandate Service: Degraded Gateway Performance

Degraded

Resolved Sep 10 at 12:29pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Get Balance Service: Degraded Performance

Degraded

Resolved Sep 10 at 12:20pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Get Balance Service: Degraded Performance

Degraded

Resolved Sep 10 at 11:41am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Get Balance Service: Degraded Gateway Performance

Degraded

Resolved Sep 10 at 10:48am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Create Mandate Service: Degraded Gateway Performance

Degraded

Resolved Sep 10 at 10:23am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Get Balance Service: Degraded Performance

Degraded

Resolved Sep 10 at 10:07am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Sep 09, 2025
2 incidents

Get Balance Service: Degraded Performance

Degraded

Resolved Sep 09 at 03:39pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Get Balance Service: Degraded Performance

Degraded

Resolved Sep 09 at 10:35am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Sep 08, 2025
2 incidents

Get Balance Service: Degraded Gateway Performance

Degraded

Resolved Sep 08 at 03:06pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Get Balance Service: Degraded Performance

Degraded

Resolved Sep 08 at 12:14pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Sep 05, 2025
4 incidents

Get Balance Service: Degraded Performance

Degraded

Resolved Sep 05 at 08:41pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Get Balance Service: Degraded Performance

Degraded

Resolved Sep 05 at 01:36pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Get Balance Service: Degraded Performance

Degraded

Resolved Sep 05 at 01:02pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Get Balance Service: Degraded Performance

Degraded

Resolved Sep 05 at 12:23pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Sep 04, 2025
2 incidents

Get Balance Service: Degraded Performance

Degraded

Resolved Sep 04 at 09:29pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Get Balance Service: Degraded Performance

Degraded

Resolved Sep 04 at 02:39pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Sep 03, 2025
3 incidents

Get Balance Service: Degraded Performance

Degraded

Resolved Sep 03 at 01:40pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Get Balance Service: Degraded Performance

Degraded

Resolved Sep 03 at 11:39am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Get Balance Service: Degraded Performance

Degraded

Resolved Sep 03 at 09:59am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Sep 02, 2025
2 incidents

Get Balance Service: Degraded Performance

Degraded

Resolved Sep 02 at 02:51pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Get Balance Service: Degraded Performance

Degraded

Resolved Sep 02 at 01:37pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Sep 01, 2025
6 incidents

Get Balance Service: Degraded Performance

Degraded

Resolved Sep 01 at 03:39pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Get Balance Service: Degraded Performance

Degraded

Resolved Sep 01 at 02:28pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Get Balance Service: Degraded Performance

Degraded

Resolved Sep 01 at 02:05pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Get Balance Service: Degraded Performance

Degraded

Resolved Sep 01 at 11:08am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Get Balance Service: Degraded Performance

Degraded

Resolved Sep 01 at 10:42am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Get Balance Service: Degraded Performance

Degraded

Resolved Sep 01 at 09:43am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

August 2025
Aug 31, 2025
1 incident

Get Balance Service: Degraded Performance

Degraded

Resolved Aug 31 at 07:25pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Aug 29, 2025
3 incidents

Get Balance Service: Degraded Performance

Degraded

Resolved Aug 29 at 02:04pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Get Balance Service: Degraded Performance

Degraded

Resolved Aug 29 at 11:25am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Get Balance Service: Degraded Performance

Degraded

Resolved Aug 29 at 09:45am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Aug 28, 2025
3 incidents

Collect Service: Degraded Performance

Degraded

Resolved Aug 28 at 03:29pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Get Balance Service: Degraded Performance

Degraded

Resolved Aug 28 at 02:51pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Degraded Performance

Degraded

Resolved Aug 28 at 12:36pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Aug 27, 2025
3 incidents

Collect Service: Degraded Performance

Degraded

Resolved Aug 27 at 07:41pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Degraded Performance

Degraded

Resolved Aug 27 at 03:45pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Get Balance Service: Degraded Performance

Degraded

Resolved Aug 27 at 02:53pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Aug 26, 2025
2 incidents

Create Mandate Service: Degraded Performance

Degraded

Resolved Aug 27 at 10:02am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Degraded Performance

Degraded

Resolved Aug 27 at 05:36am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Aug 23, 2025
2 incidents

Collect Service: Degraded Performance

Degraded

Resolved Aug 26 at 10:39am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Create Mandate Service: Degraded Performance

Degraded

Resolved Aug 25 at 12:58pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Aug 22, 2025
4 incidents

Get Balance Service: Degraded Performance

Degraded

Resolved Aug 27 at 09:35am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Degraded Performance

Degraded

Resolved Aug 22 at 11:00pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Degraded Performance

Degraded

Resolved Aug 22 at 08:00pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Degraded Performance

Degraded

Resolved Aug 22 at 02:23pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Aug 21, 2025
1 incident

Collect Service: Degraded Performance

Degraded

Resolved Aug 21 at 07:02pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Aug 20, 2025
2 incidents

Lookup Account Max Service: Degraded Performance

Degraded

Resolved Nov 20 at 03:51pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Degraded Performance

Degraded

Resolved Aug 21 at 09:49am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Aug 19, 2025
3 incidents

Lookup Account Max Service: Degraded Performance

Degraded

Resolved Aug 20 at 10:13am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Degraded Performance

Degraded

Resolved Aug 20 at 09:26am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Create Mandate Service: Degraded Performance

Degraded

Resolved Aug 19 at 03:29pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Aug 18, 2025
1 incident

Get Balance Service: Degraded Performance

Degraded

Resolved Aug 21 at 07:02pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update